FAQ
Q: Are you a factory or a trading company?
A: We are professional equipment manufacturer.

Q:When can I get the price?
A: Usually we quote within 12 hours after we get your enquiry

Q: What are your Delivery terms?
A: We accept EXW, FOB, CFR, CIF. You can choose the one which is most convenient or cost effective for you.

Q: What is the payment terms?
A: T/T bank transfer, L/C, western union, we suggest your side to pay online of alibaba by credit card, and trade assurance.

Q: What about the after-sale service?
A: Usually guarantee period is 12-24 months.

Q:What about the delivery date?
A:Usually we offer 2~3weeks after order confirmed and payment received, and we can also accept urgent order for prompt shipment.
FAQ:
Q: What about the transportation?
A: It depends on your requirement. We can delivery by air to your airport, or by sea to your seaport or delivery to your office
address by express courier, and we also accept to cooperate with your ship agent or forwarder.

Q: What about the package?
A: Usually we offer carton boxes or wooden cases, inner with plastic film wrapped, or customized foam or aluminum suitcase, we will offer package pictures for customer reference before delivery out the goods.

Q: What about the MOQ?
A: Usually we do not have MOQ, we can offer even only 1 unit, while, you are welcome to order in bulk, and we are quite pleasure to offer pleasant outstanding discount.

Q: Can you accept OEM?
A: Yes, we can accept OEM, manufacture according to your request, label you logo or offer Neutral packing without our logo and information.

Q: What about the power supply?
A: Usually we offer 220V/50HZ, and we can also convert the power supply to meet your Local power supply, kindly contact us for confirmation.

Q:Can you do the calibration and installation before handover the goods?
A: Yes, we do installation, checking and calibration works before packed and handover the goods. Customer can do tests directly only after some simply installation.

Q: What is the valid for the PI (proforma invoice)?
A: Considering the changing of the freight charge, Please do the transfer within 2 weeks.